Hello, this is Merkx

We provide sufficient after sales support and service through our warehouse in VIC.

Do not hesitate to reach out to service@merkx.com.au if you have any questions.

we're local

Free shipping from Moorabbin VIC

2-year warranty

Our quality rides farther

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Why Choose Merkx?

Top Partners

We collaborate with top manufacturers in the industry, so you get the best design and electronics available.

Great Price

We are making ebikes a lifestyle that is accessible and affordable for all Aussies.

Flexible Products

All our bikes are built for all terrain, and some models can be folded to fit in your boot.

Take them wherever you go, whenever you want.

2-Year Warranty

Our support does not stop with the warranty.

We offer a 30-day trial, a 2-year warranty on core components, and a 5-year warranty on the frame.

If you ever need help, we are here to assist.

Got a question?

We know that choosing your next e-bike is not an easy decision. That is why our experienced customer support team is prepared to answer all your questions by email and help you find the perfect match. We will always get back to you within 24 hours.

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Very happy with the bike and the customer service

I purchased the S700 and am completely satisfied with the quality of the product. As an older lady, a lot of my family were saying it is too much, but the sales person assured me it would be a good fit. The bike arrived within 2 days and I am beyond happy. The choice of motor modes makes this a versatile bike for all riders. It fits perfectly inside my caravan so I dont need to purchase additional racks and the ride is very compfortable. Although it is a heavy bike, all e-bikes are heavy to me and this can climb stairs using the throttle to assist. Merkx were amazing and easy to deal with. They made the process simple and fast. I was in the chat box for over and hour in the evening and they stayed with me to answer all my questions. They provided links for me to go and watch additional information and were still available when I returned to the chat. They made honest recommendations based upon my needs, age and plans. I really cannot recommend Merkx enough. The price was very competitive and the accessories were affordable unlike some other big brands. They also threw in a helmet and changed the seat pole to a suspension version. I would not hesitate to send family and friends to Merkx and have already sent a couple.

A Good Bike

After a week of using the S600 to get around the Sunshine coast, it has proved to be all the promotional reports have said. A Good Bike.
The delivery and after sales support has also been outstanding. Thank you

Everything Promised

Good service , they seem to always deliver what they promise , it was good to buy through them because you can get service and communication, bike goes good had it a couple of years , would buy through them again

Good Company, Solid

Great company to deal with Megan and the crew are very helpful and stick to their word on a deal. I would recommend this company as being very solid.
Dual motor electric bike I ordered is awesome.

I've purchased a S700 & S600Pro. these products for my use are fantastic, Reliable, Comfortable, Built & Specced well & have A1 back up service & parts if required. High-end product without the price tag.

Speedy Service

I had a minor problem with the speedo not working. I messaged them in the afternoon on a Sunday and they got straight back to me with in 5 minutes and told me how to fix it. If that didn't work ( it did) the gentleman, said to get straight back to them and they will sort it out. So helpful, and the bike is awesome. I bought it off the internet. I felt like it was a bit of a risk but its been a great decision.

A Great Gift

Bought the bike as a gift to the family. It has been great since the day I spoke to the team on the chat. The bikes is sturdy and powerful enough to get me 82kgs up a steep hill. I did have to peddle a small bit but nothing to much.Highly recommended..

Amazing bike, awesome customee service

This bike looks fantastic, is incredibly powerful and the battery lasts quite a while. I would recommend the pro to anyone for this price.

Q20 Pro 2KW 52V 40Ah R

From the first time I loved this eBike and I still I love it even I could not get because the sit height is too high (36 inch) for my body type.
I would be really interested if will be an other similar model with height high (30 inch).

Well made

Its the most comfortable bike i have ever ridden, lacks a bit of torque but thats because I'm used to the ridstar q20 pro. Its an excellent back up bike

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