Hello, this is Merkx

We provide sufficient after sales support and service through our warehouse in VIC.

Do not hesitate to reach out to service@merkx.com.au if you have any questions.
Why Choose Merkx?

Top Partners


We are collaborating with top manufactures in this industry so you are getting the best design and electronics available.

Great Price


We are trying to make ebike a lifestyle that is easily achievable and affordable for all Aussies.

Flexible Products


All our bikes can easily fit all terrain and some of them can be folded up for your trunk.

Take them wherever you go, or wherever you want to go.

2-Year Warranty


Our professional help does not stop with the warranty.

We offer 30 days trial, 2-year warranty for core components, and 5-year warranty for the frame.

In case you need help, we are here for advise also.

Got a question?

We know that getting your next e-bike is not an easy decision. That is why our experienced customer support team are prepared to answer all your questions by email, and help you pick your perfect match. We will always get back to you within 24 hours.

Contact support