Track My Order

Many times, we are shipping your bike frame and the battery separately, and you are likely to be receiving two or more tracking codes from us.

 

 Direct Freight

If the tracking code is as such 34341900xxxx , you could easily find the status update here

https://www.directfreight.com.au/ConsignmentStatus.aspx

 

 

Hunter Express

If the tracking code is as such LLP2xxxxx, you could find the status update here.

(This courier is slow to update, there is no need to panic if your package shows no update or has not been received for 1-2 days.)

Contact number - 13 22 52

https://www.hunterexpress.com.au/

 

 

 Allied Express

If the tracking code is as such AOExxxxx, you could find the status update here.

https://www.alliedexpress.com.au/

 

 

Usually, the arrival time for both VIC and NSW is 3-5 business days, and the arrival time for the rest provinces, such as QLD, SA, WA, should be 7-14 business days.

If you have any questions with the above or your order status, you are welcome to contact us via email service@merkx.com.au or call us at +61 291881623.