I purchased the S700 and am completely satisfied with the quality of the product. As an older lady, a lot of my family were saying it is too much, but the sales person assured me it would be a good fit. The bike arrived within 2 days and I am beyond happy. The choice of motor modes makes this a versatile bike for all riders. It fits perfectly inside my caravan so I dont need to purchase additional racks and the ride is very compfortable. Although it is a heavy bike, all e-bikes are heavy to me and this can climb stairs using the throttle to assist. Merkx were amazing and easy to deal with. They made the process simple and fast. I was in the chat box for over and hour in the evening and they stayed with me to answer all my questions. They provided links for me to go and watch additional information and were still available when I returned to the chat. They made honest recommendations based upon my needs, age and plans. I really cannot recommend Merkx enough. The price was very competitive and the accessories were affordable unlike some other big brands. They also threw in a helmet and changed the seat pole to a suspension version. I would not hesitate to send family and friends to Merkx and have already sent a couple.
After a week of using the S600 to get around the Sunshine coast, it has proved to be all the promotional reports have said. A Good Bike.
The delivery and after sales support has also been outstanding. Thank you
Good service , they seem to always deliver what they promise , it was good to buy through them because you can get service and communication, bike goes good had it a couple of years , would buy through them again
Great company to deal with Megan and the crew are very helpful and stick to their word on a deal. I would recommend this company as being very solid.
Dual motor electric bike I ordered is awesome.
I've purchased a S700 & S600Pro. these products for my use are fantastic, Reliable, Comfortable, Built & Specced well & have A1 back up service & parts if required. High-end product without the price tag.
I had a minor problem with the speedo not working. I messaged them in the afternoon on a Sunday and they got straight back to me with in 5 minutes and told me how to fix it. If that didn't work ( it did) the gentleman, said to get straight back to them and they will sort it out. So helpful, and the bike is awesome. I bought it off the internet. I felt like it was a bit of a risk but its been a great decision.
Bought the bike as a gift to the family. It has been great since the day I spoke to the team on the chat. The bikes is sturdy and powerful enough to get me 82kgs up a steep hill. I did have to peddle a small bit but nothing to much.Highly recommended..
This bike looks fantastic, is incredibly powerful and the battery lasts quite a while. I would recommend the pro to anyone for this price.
From the first time I loved this eBike and I still I love it even I could not get because the sit height is too high (36 inch) for my body type.
I would be really interested if will be an other similar model with height high (30 inch).
Its the most comfortable bike i have ever ridden, lacks a bit of torque but thats because I'm used to the ridstar q20 pro. Its an excellent back up bike
What a splendid piece of machinery I have a choice to work hard on my ride or take it easy. I love it. It’s been a game changer.
Could not be happier with the service from ordering on Wednesday evening to riding on Friday afternoon two day delivery simple to assemble comfortable to ride using the bike to commute to and from work light is very bright dark mornings no problem.
It was a fast and straightforward process in all regards. Even though a little thing is still missing I learned a lot via the offered tutorials. I did my first ride out today and that on my usual daily commute and it was a full success. Service and Quality are on high level
Great responsive sales advice from Megan and received the bike within a week of ordering. It was relatively easy to assemble watching the video instructions (at half speed!)
I'm really happy with the Cargo bike for the money I paid. It feels solid and has enough power to get me up reasonably steep hill where I live. I love that the accessories are reasonably priced (I paid $60 each for the kiddie safety railing and cargo basket which I have been able to attach to the front carrier, although it would habe been good if the predrilled holes on the cargo basket were also drilled on the front carrier. It is designed to go on the back, but since I have kids in the back I needed a big basket up front. The two batteries feature is also good. I drained my first one and could switch to the second one to get home. I got about 50ks out of a single charge of both batteries, but I am living at the top of a hill so frequently using level three assist.
Basically this bike is good value in my book at $2,400 all up with accessories. Any comparable cargo bikes are about $3,500 to 4,500 with heavy price tags on the accessories (nearly $350 for a kiddie rail and seat padding on the cargo tail!). The 2 year warranty is a big bonus and I believe the customer service will be good if I need it, based on other reviews, which were also consistent with my purchase experience. There is zero branding on the bike which indicates a straight from source scenario, but this seems to have helped considerably lower the price. Overall I would recommend the cargo bike if you are looking for this type of bike for school runs etc. My daughter loves hollering to all her friends as we whizz past. She has dubbed it "Zoomer"! I was nervous because the bike is a recent addition to Merkx range and there were no other reviews. Other than the occasional gear slip which I will get around to adjusting, everything has worked perfectly out of the box and its a fun ride. Handles well on grass also with the fat tyres. Hope this review helps others who are looking. I am really happy with the extra daily incidental exercise im getting (I still need to pedal hard to get up the hills, its not a cruiser!) But this is what I was looking for.
I really love this bike. It's a little bit harder suspension than I expected. I have been very jarred when I hit potholes but it's exceeded my expectations in every other way. I absolutely love it and it's bought real joy into my life. For the price I could absolutely forgive it not having decent suspension to be honest. I certainly wouldn't be riding trail on it! But for road riding and bike paths and even reasonably smooth dirt it's proved admirable.
I admit I zip along at max speed as I use it mostly for commuting... Actually I use it all for commuting at this stage up to 50 km a day. The battery is usually on one bar by the time I do this, I pedal all the time as fast as I can, often just because that's what I'm used to and I can actually get a little bit of a workout (higher HR) that way by spinning the legs!
The headlight is really good and I like that the tail light comes on when you brake... The little horn is also quite loud for warning people when you're coming past.
My bike shop said they recommend me bring it in for service after 1000 K and that I will probably go through the tyres quite quickly and the service at least initially will cost about $100 or so... With this in mind, it may not end up being all that economical if price of fuel wasn't so high but it also saves wear and tear on one's motor vehicle and just being outside feeling the wind and sun in your face is delightful... Especially when you're not sweating at the same time ha ha !
Brakes are so-so but as an experienced writer with also so many decades of riding motorbikes in the past I'm fairly astute at reading conditions. I could see this being a trap for the unwary though, especially at the speeds they can go.
I'm a 63-year-old female who used to do a lot of sports but has got a little lazier in the last year or so... And my mountain bike had been sitting with flat tyres in the garage for probably two ! This bike definitely has made me enjoy riding again! I'm so very happy I bought this bike and I think it's really good value for money. I have had it for about six weeks I guess and done 500 km on it. I bought a second battery just in case I need that and I'm having trouble charging the other one and I think that's a good thing to do personally.
Fantastic Customer Service, amazing bike especially for the price. I'd buy a second bike in the future for sure. Thankyou guys for such a fun ride! The S600 has surpassed all my expectations on what an E Bike can be to get me out and about again :)
Very happy with this purchase
Had a couple of questions in regards to assembly and received fast helpful assistance
Can’t believe the distance I’m getting on one battery
Rear suspension a bit stiff for me but what a great all round bit of gear
Great bike, had to go into settings & tone the take off down, it was a bit lively off the mark, also dropped the max speed down to 25 km just in case, but can increase both when off a govt roads. Definitely worth the money compared to other brands, super easy to assemble as most of it comes ready.
Got 2 of these as a husband and wife activity to do together. It was delivered quite quickly, fairly easy to put together and is heaps of fun to ride. Quite powerful too. Happy with our purchase
apart from a small dent in the helmet during shipping everything else arrived in good order. bike went together without any issues and I am very happy with this purchase.
The Bike was packed very well and very simple easy to assemble. Instructions were very intuitive.
My first ride consisted of a 36 kph ride using all PAS modes, using only the rear drive unit. Road and paths. No off road use were used. The rear & front suspension could have adjustments on them to get the best ride.
Very happy with my purchase. of the two S600s
Came in on expected time which was great and the service from merkx is great!! As for the bike easy to put together and ive added some extras on it too, love this bike lots of torque and solid!
Great BIKE -easy to put to together - great to ride with a smooth ride and good control on corners - on the negative -still waiting for my bike helmet and there is no rear brake light - overall a great bike
Hey sorry about this, helmet coming now, cheers