I haven’t ridden a bicycle for about 40 years. Wow what a surprise haven’t bicycles changed. It’s a completely different experience. The main reason I bought this bicycle was to try and get some mobility back in my knees,’ It’s a fantastic bike well made and put together and I highly recommend it
Great customer service. We broke a brake handle and had an error with the motor. Megan was super helpful. Cannot say enough good about her service. The bike it self is great value for money, fun to ride and the whole family loves it!
We bought it as a gift for a 55-year-old individual. The price was great, the design was good, and it was well-packed. Opening the box was easy, and assembling was okay. However, the manual was a bit confusing, with poor images, which could be challenging for an older person without help.
Unfortunately, the tool kit and screen were missing, and we had trouble removing the battery because of the confusing manual instructions. We weren’t comfortable giving the e-bike as a gift unfinished.
We reached out to support for assistance, and Megan was kind, professional, and eager to help us fix the problems. We tested the e-bike, and everything worked fine. We also love the beautiful look and design.
Now the e-bike is a gift, and the recipient loves it. We’re also considering buying another model, and Megan offered us a discount for second battery.
We definitely recommend this e-bike and Merkx as a company.
I'm very happy with the bike it was packed well when it arrived the bike is made well and looks great and performance is good I would recommend.
Extremely satisfied, it delivers what it promises. And the seller did a great job of making sure the bike arrived here at a hard-to-find address. Ideal for any terrain, fast on the road, agile and easy to maneuver in difficult terrain. Easy to handle, intuitive to understand, clear display, and the motor has enough power to make all rides, even off-road with slight inclines, a pure pleasure. Excellent value for money! I'm very satisfied and happy!
I love this bike that I use as a hybrid bike, and that's its domain. It's a very pleasant bike for a ride on the trails, reassuring on the road and in the city, reassuring by its braking and its (enormous) power. I changed some settings of the controller thanks to a tutorial on YouTube, so the autonomy in electric assistance should easily exceed 100km (I haven't tested it yet but I'm convinced of it.). In summary, I'm delighted with my purchase even if I had some doubts before.
I love this bike that I use as a hybrid bike, and that's its domain. It's a very pleasant bike for a ride on the trails, reassuring on the road and in the city, reassuring by its braking and its (enormous) power. I changed some settings of the controller thanks to a tutorial on YouTube, so the autonomy in electric assistance should easily exceed 100km (I haven't tested it yet but I'm convinced of it.). In summary, I'm delighted with my purchase even if I had some doubts before.
I’ve been riding the bike for one week, and I couldn’t be more impressed. Right out of the box, the build quality feels solid and durable. The folding design is super convenient for storage and transport—perfect for city living or taking on the go.
Performance-wise, it delivers a smooth and powerful ride. The motor provides just the right amount of boost when needed, making hills and longer distances much easier to handle. I especially love how intuitive the controls are and how comfortable the saddle feels, even on longer trips. The fat tires offer great stability and shock absorption, which is perfect for a mix of pavement and light off-road use.
The rear rack is a great bonus—it’s sturdy and perfect for carrying groceries or a backpack. The battery life has also exceeded my expectations, easily lasting through a full day of errands and commuting without needing a recharge.
Overall, this e-bike is a fantastic value for the price. Stylish, reliable, and fun to ride—I highly recommend it to anyone looking to upgrade their commute or explore their city in a whole new way!
